This privacy policy outlines how Powerhouse Residential Group pty ltd and related entities collect, hold, use, disclose and otherwise manage your personal information
and comply with our and privacy concerns of our visitors, and we want to let you know that we will handle
your personal information with the appropriate level of care.
It applies to all of your dealings with us.
and comply with our and privacy concerns of our visitors, and we want to let you know that we will handle
your personal information with the appropriate level of care.
It applies to all of your dealings with us.
Australia Privacy Amendment Enhancing Act 2012
Our Privacy Policy (the Policy) is an expression of our commitment to adhere not only to the legislative
requirements of the Privacy Act (Privacy Amendment Enhancing Act 2012, which amends the Privacy Act
1988. For the latest versions of these Acts visit the ComLaw website: www.comlaw.gov.au.) concerning
the handling of personal information but the spirit of the Act as well. Our objective is to balance the need
to collect, retain, use, disclose and dispose of personal information about individuals with the right to
privacy of people, and to ensure that all persons are aware of the circumstances under which their
personal information will be collected, retained, used, disclosed, and disposed of by the Company. By
visiting and/or using the Service on our Website, you agree and consent to the collection, use, and
transfer of your information as set out in this policy.
Privacy Amendment Enhancing Act 2012 mandates the duty of certain data controllers to make sure
information available. (b) The data controller has not notified the relevant particulars in respect of that
processing under section 18, the data controller must, within twenty-one days of receiving a written
request from any person, make the relevant particulars available to that person in writing free of charge.
HOW WE COLLECT YOUR PERSONAL INFORMATION
Our Privacy Policy (the Policy) is an expression of our commitment to adhere not only to the legislative
requirements of the Privacy Act (Privacy Amendment Enhancing Act 2012, which amends the Privacy Act
1988. For the latest versions of these Acts visit the ComLaw website: www.comlaw.gov.au.) concerning
the handling of personal information but the spirit of the Act as well. Our objective is to balance the need
to collect, retain, use, disclose and dispose of personal information about individuals with the right to
privacy of people, and to ensure that all persons are aware of the circumstances under which their
personal information will be collected, retained, used, disclosed, and disposed of by the Company. By
visiting and/or using the Service on our Website, you agree and consent to the collection, use, and
transfer of your information as set out in this policy.
Privacy Amendment Enhancing Act 2012 mandates the duty of certain data controllers to make sure
information available. (b) The data controller has not notified the relevant particulars in respect of that
processing under section 18, the data controller must, within twenty-one days of receiving a written
request from any person, make the relevant particulars available to that person in writing free of charge.
HOW WE COLLECT YOUR PERSONAL INFORMATION
Powerhouse Residential Group pty ltd and related entities collect your personal information for the
following main purposes:
to keep clients and contacts informed of current developments and the products and services we offer;
to maintain contact with clients;
to notify contacts and clients of events, products and services;
to manage and administer the products and services we offer;
to improve our websites to provide you with a personalised experience; and
to provide you with information about other products and services we offer that may be relevant to you.
We may collect your personal information via a number of methods. These include in person at a meeting
or seminar, when you register for e-newsletters, fill out a form, download an electronic file such as an
e-book or checklist or correspond with us via our website, email or by telephone.
We never sell, rent or trade your personal information. We may share your personal information with our
related companies and other third parties who provide services to us or on our behalf.
following main purposes:
to keep clients and contacts informed of current developments and the products and services we offer;
to maintain contact with clients;
to notify contacts and clients of events, products and services;
to manage and administer the products and services we offer;
to improve our websites to provide you with a personalised experience; and
to provide you with information about other products and services we offer that may be relevant to you.
We may collect your personal information via a number of methods. These include in person at a meeting
or seminar, when you register for e-newsletters, fill out a form, download an electronic file such as an
e-book or checklist or correspond with us via our website, email or by telephone.
We never sell, rent or trade your personal information. We may share your personal information with our
related companies and other third parties who provide services to us or on our behalf.
On occasion, it may be necessary for us to collect your personal information from a publicly available
source. We will only do so where you have consented, you would reasonably expect us to do so, or if it is
necessary for us to perform a specific service.
source. We will only do so where you have consented, you would reasonably expect us to do so, or if it is
necessary for us to perform a specific service.
PERSONAL INFORMATION COLLECTED
Generally the personal information we collect consists of your full name and contact details. This may
include postal and email address, phone and mobile number and business contact details. Where
relevant we may ask you for other information. To deliver our more complex services, it may be
necessary to collect information including employment status, income, dependencies and asset and
liability information.
We may collect personal information such as your IP address and web activity through third-party
companies such as Pardot and Google Analytics if you interact with us over the internet.
Usually, we will not collect sensitive information (e.g. data relating to professional memberships, race or
ethnic origin, religious beliefs, political opinions, criminal record, physical or mental health, or sexual
orientation) from you. We may do so only if it is reasonably necessary for one or more of our functions
and you explicitly consent beforehand.
HOW WE USE YOUR PERSONAL INFORMATION
include postal and email address, phone and mobile number and business contact details. Where
relevant we may ask you for other information. To deliver our more complex services, it may be
necessary to collect information including employment status, income, dependencies and asset and
liability information.
We may collect personal information such as your IP address and web activity through third-party
companies such as Pardot and Google Analytics if you interact with us over the internet.
Usually, we will not collect sensitive information (e.g. data relating to professional memberships, race or
ethnic origin, religious beliefs, political opinions, criminal record, physical or mental health, or sexual
orientation) from you. We may do so only if it is reasonably necessary for one or more of our functions
and you explicitly consent beforehand.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to perform our services, respond to your requests and provide you with
information about the Company.
We may disclose your personal information to third parties who assist us to provide the products and
services you request (e.g. a specified broker, financial planner, bank, financial institution, building and
pest inspector, town planner, solicitor or accountant). With your verbal or written consent, we may use or
disclose your personal information to the following third parties:
• • • • •
We require third parties to protect your information in a manner consistent with this policy and the Privacy
Act 1988 (Cth). We will never sell your personal information.
Powerhouse Residential Group and related entities operate in Australia. As a result, your personal information is likely to
be used in other States, Territories and overseas. Where your personal information is provided to
overseas entities,
those that provide, manage or administer our product or service to you;
those involved in product planning and development;
your representatives, including your broker, accountant, and legal advisers; and/or
information about the Company.
We may disclose your personal information to third parties who assist us to provide the products and
services you request (e.g. a specified broker, financial planner, bank, financial institution, building and
pest inspector, town planner, solicitor or accountant). With your verbal or written consent, we may use or
disclose your personal information to the following third parties:
• • • • •
We require third parties to protect your information in a manner consistent with this policy and the Privacy
Act 1988 (Cth). We will never sell your personal information.
Powerhouse Residential Group and related entities operate in Australia. As a result, your personal information is likely to
be used in other States, Territories and overseas. Where your personal information is provided to
overseas entities,
those that provide, manage or administer our product or service to you;
those involved in product planning and development;
your representatives, including your broker, accountant, and legal advisers; and/or
those required or authorized by law, for example, government or regulatory bodies for purposes related to
public health or safety, the prevention or detection of unlawful activities or to protect public revenue.
we will take reasonable steps to ensure that the information remains secure and is used in a manner
consistent with this policy and our obligations under the Privacy Act 1988 (Cth).
If personal information is not able to be collected, this may impact the level of service The Company is
able to provide.
We may use your personal information to market our services, including by phone, email or SMS. If at any
stage you no longer wish to receive this marketing, please send an email to marketing@theprg.com.au
with your full name, postcode, mobile number and the communication mediums you wish to unsubscribe
from. We will endeavour to process your request within 21 days.
We will hold your personal information for such time as required to fulfil the purposes for which it was
collected, or as required by law.
SECURITY OF YOUR PERSONAL INFORMATION
public health or safety, the prevention or detection of unlawful activities or to protect public revenue.
we will take reasonable steps to ensure that the information remains secure and is used in a manner
consistent with this policy and our obligations under the Privacy Act 1988 (Cth).
If personal information is not able to be collected, this may impact the level of service The Company is
able to provide.
We may use your personal information to market our services, including by phone, email or SMS. If at any
stage you no longer wish to receive this marketing, please send an email to marketing@theprg.com.au
with your full name, postcode, mobile number and the communication mediums you wish to unsubscribe
from. We will endeavour to process your request within 21 days.
We will hold your personal information for such time as required to fulfil the purposes for which it was
collected, or as required by law.
SECURITY OF YOUR PERSONAL INFORMATION
We take the security of your personal information very seriously. We will take reasonable commercial
measures to protect your personal information from misuse, interference, loss, unauthorised access,
modification or disclosure. Your information may be kept in electronic form or hard copy.
We implement a number of processes to ensure your personal information is safeguarded. Our processes
include the following:
• • • • •
We take reasonable care to ensure any personal information you provide us via our website is protected.
For example, if we require your sensitive information our websites have electronic security systems in
place which include data encryption. Depending on your involvement with our Company and the type of
information collected, user identifiers, passwords or other access codes may also be used to control
access to your personal information.
measures to protect your personal information from misuse, interference, loss, unauthorised access,
modification or disclosure. Your information may be kept in electronic form or hard copy.
We implement a number of processes to ensure your personal information is safeguarded. Our processes
include the following:
• • • • •
We take reasonable care to ensure any personal information you provide us via our website is protected.
For example, if we require your sensitive information our websites have electronic security systems in
place which include data encryption. Depending on your involvement with our Company and the type of
information collected, user identifiers, passwords or other access codes may also be used to control
access to your personal information.